Shipping / Delivery / Returns
SHIPPING / DELIVERY:
You will receive FREE Shipping Australia Wide (Per Purchase)
$10 Express Post Shipping Australia Wide (Per Purchase)
$20 International Shipping inc. NZ (Per Purchase)
All orders received will be processed and shipped within 3 business days. If for any reason your items purchased are sold out, we will notify you by email as soon as possible and you will receive an immediate refund.
International Shipping: Deliveries to New Zealand will usually arrive 7-14 days from shipping date.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the customer to make sure that the shipping address is correct. If the wrong shipping address is provided, please contact us on email@example.com. We will do our best to fix the issue. If however the parcel is returned and the customer requests to resend the parcel additional shipping fees may apply.
We do understand that online shopping can be difficult and we do our best to provide accurate images and descriptions of our products online. We want to ensure you are happy with your purchase.
If for any reason you wish to return an item purchased at full price from our website we would be happy to exchange or refund the item purchased within 14 days of original purchase.
Exchange is also available for sale items, but not refunds.
Please note items for return must be unused and be in the original condition with all original tags attached.
For returns or exchanges please email firstname.lastname@example.org with your original order number and reason for return.
Return shipping is payable by the customer.
For health reasons, we do not return or exchange earrings.